Sincerity & Quality for Win-Win Cooperation — South American Customers Visit Hensheng and Successfully Order CAT 336

A few days ago, a group of customers from South America arrived in Guangzhou and then visited Shenzhen Hengchangsheng Machinery Equipment Co., Ltd. to inspect the machines on site. One and a half months earlier, the customers had contacted our sales staff, confirming their plan to visit China in the first week of March to purchase a CAT 336 excavator.

After confirming the customers’ itinerary, we made full preparations in advance and waited for their arrival.The model preferred by the customers was stored in another warehouse, which was a considerable distance away. Upon confirmation of the inspection, our company principal personally drove to the warehouse and accompanied the customers throughout the process.From the undercarriage, engine and equipment nameplate to the working hour report, the customers carefully checked every detail of the CAT 336 and expressed high satisfaction, as the machine fully met their expectations.After the test run, both parties negotiated the price in a friendly atmosphere with the assistance of an interpreter, and the cooperation was successfully concluded.

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Shenzhen Hengchangsheng has always adhered to the principle:Win customers with sincerity, retain customers with quality.