Sincerity in Late-Night Waiting Secures CAT336F Order

Recently, a late-night wait by the Hengchangsheng team led to the successful signing of a contract for one CAT336F excavator.​

Shortly before midnight that day, the customer arrived late due to a flight delay. Despite the late hour, our business team still waited at the company and prepared hot tea and snacks for the customer, allowing the guests from afar to feel warmth immediately.​

Considering the customer was tired from the journey, we had pre-arranged hotel accommodation in advance and assisted with check-in, ensuring the customer could rest fully and be well-prepared for the business negotiations the next day.​

This sincere service laid the foundation for the cooperation the following day. After a good rest, the customer conducted a comprehensive inspection of the CAT336F, was highly satisfied with the equipment's performance and quality, and signed the purchase contract on the same day.​

CAT 336E

CAT 336E

"We are deeply moved by the fact that you waited for us so late and arranged everything for us. Such service is truly impressive," the customer stated after signing the contract.​

Hengchangsheng has always believed that every thoughtful service is the foundation for establishing long-term cooperation. We will continue to provide high-quality products and services to global customers with professionalism and sincerity.